Restrictions and conditions

General restrictions
Want to send a parcel or document via KDZ Express? Check whether your shipment meets the requirements:
    •    Maximum weight per package is 25 kilograms, no maximum weight per shipment
    •    Maximum dimensions per package are 120 x 50 x 50 cm
    •    No dangerous goods: (ADR), gases, livestock, illegal or unpackaged goods
    •    Plants, plant products, fluids and valuable papers can be transported under certain circumstances 

Want to find out more? Call our customer service department: 0800–0242400.

Conditions
Depending on their nature, all of our activities are subject to the following conditions:
    •    General Transport Conditions 1983, filed at the Registry of the District Courts of Amsterdam and Rotterdam
    •    CMR Convention General Conditions for Courier Services, filed at the Registry of the District Courts of Amsterdam and Rotterdam on 15 August 1991
    •    Warsaw Convention 12 October 1929
    •    Dutch Transport Operators Association Payment Conditions, filed at the Registry of the District Courts of ’s-Gravenhage on 1 October 1993, deed number 238

The most recently filed version of the conditions applies in each case. A copy of the conditions will be sent free of charge upon request. .